Investigating Differently

Incident Investigation still constitutes one of the most powerful tools for organisational learning.

Many organisations have achieved substantial improvements in both their business and safety performance in recent years. Even though incident rates have been lowered, the opportunity for deeper learning and challenging of prevailing assumptions to a large extent still remains anchored in the ability to adequately investigate incidents.

Harvesting the learning potential from such occurrences, however, remains a challenge and many reports remain stuck in proximal details of the latest incident combined with judgments of human performance, rather than explanations for why actions and assessments made sense at the time.

This three-day course is designed to address exactly that. Combining a total of more than three decades of industry experience with the most prominent thinking in contemporary safety science, this course will enable participants to move beyond human error and identify deeper levels of organisational behaviour that shaped…